Specialist - Technical Support

Communication

Internal Communication :

Manager - Technical Support

IT Pillar or BU company level

Security Manager

Communication Department

Purpose

To advise the Manager - Technical Support on the progress of all work under his / her control

To collect business requirement for shared applications

To ensure all security activities comply with corporate policies and procedures

To ensure all interfaces comply with company standards and branding

To provide support in the design, testing and evaluation of applications

External Communication

External IT Service Providers

Accountability Are accountable for their acts and omissions.

Responsibility

To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.

Authority To stop work if they think the work is unsafe.

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