Cards and Payments specialist

Nair Systems is a QFC based boutique leading edge technology consulting and professional services firm focusing on Digital Banking Artificial Intelligence Big Data Data Analytics Cyber Security Blockchain and Cryptocurrency and Robotic Process Automation Specialist Enterprise Cards and Payments Specialist Enterprise Cards and Payments for our Qatar operations with the following terms conditions Qualifications Education Bachelor s degree in computer science Information Technology or a related field Experience 35 years of experience in application support preferably in SWIFT RTGS or highvalue payment systems within banking financial services Handson experience with SWIFT Alliance FIN InterAct FileAct RTGS platforms or payment gateways Familiarity with payment message formats e g MT MX messages ISO 20022 XML and settlement workflows Proficiency in SQL for database querying and scripting e g Python Shell for automation tasks Technical Skills Proficiency in ITSM tools e g ServiceNow Jira and monitoring tools e g Splunk Nagios Knowledge of SWIFT interfaces Alliance Access WebPlatform HSM Hardware Security Module and network protocols e g MQ SFTP Understanding of cloudbased payment solutions AWS Azure is a plus Soft Skills Strong analytical and problemsolving skills with attention to detail Excellent communication skills to interact with technical teams auditors and business stakeholders Ability to work under pressure in a fastpaced timesensitive environment Key Competencies Expertise in SWIFT RTGS SystemsIncident Management Technical TroubleshootingRegulatory Compliance SWIFT CSP PCIDSS Collaboration DocumentationProcess Automation Risk Mitigation Responsibilities Payment Systems Support Incident Management Provide Level 2 3 technical support for SWIFT Alliance RTGS platforms and related payment systems e g SEPA Fedwire CHAPS Diagnose and resolve issues related to payment message processing connectivity file transfers and settlement failures to minimize downtime and financial risks Conduct root cause analysis RCA for recurring incidents and implement preventive measures System Monitoring Maintenance Monitor SWIFT and RTGS systems using tools like Splunk IBM QRadar or proprietary monitoring solutions to ensure optimal performance and transaction integrity Perform scheduled maintenance patches and upgrades in coordination with infrastructure and vendor teams Validate system stability postchanges and adhere to ITILbased change management processes Compliance Security Ensure SWIFT and RTGS systems comply with global standards e g SWIFT CSP PCIDSS and regulatory requirements e g PSD2 AML CFT Support audits vulnerability assessments and remediation activities for payment systems Implement security controls encryption protocols and access management for SWIFT interfaces Stakeholder Collaboration Work closely with payment operations treasury compliance and thirdparty vendors to resolve issues and enhance system functionality Document technical workflows troubleshooting guides and knowledge base articles for internal teams Train business users on SWIFT RTGS functionalities and best practices Continuous Improvement Identify automation opportunities for payment reconciliation reporting and alerting processes Stay updated on evolving payment standards e g ISO 20022 migration and emerging technologies e g APIdriven payments