IT Services management consultant

IT Services management consultant ITAM ITSM Description Develop and lead crossprocess compliance and design coordination within the operations team and crossfunctionally throughout the IT Organization Lead the design and implementation of the Assets and Service Management Framework and Operating Model based on ITSM ITAM Best Practices Successfully transforming the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery Provide direction and goalsetting on strategy and operations Contribute to design and solution development activities Responsible for leading a team of professionals in the areas of service transformation Service Management Assets Management metrics and reporting Define roles and responsibilities for the new Service Management organization Promote and champion the benefits of Incident Problem Change Request Knowledge Management CMDB ITAM and other IT Service Management processes Requirements Need experience Location Qatar