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Telecom Services Technician

Telecom Services Technician

Jobs In QatarQatar
منذ أكثر من 30 يومًا
الوصف الوظيفي

Job Description

Telecom Services Technician for our Qatar operations with the following skill set and terms and conditions : Minimum Experience :

  • Experience in similar filed from 2 to 3 years. Minimum Qualifications :
  • B.Cs. in Telecommunication / Electric / computer engineering or National Diploma and relevant experience Basic Role :
  • Maintain and support all the hardware in our Telecom environment, including but not limited to mounting, configuring, support and maintenance activities.
  • Services should be delivering and covering for both Doha and Ras Laffan operation maintenance sites of Telecom services. At least one person should be daily based on each location.
  • Ability to work indoor and outdoor to support the telecom systems.
  • Proactively resolve and close issue tickets which are considered as daily routine issues rose in Telecom service desk portal. For non-daily routine activities, they should be consulted with Telecom staff.
  • Ensure asset management data record update and follow asset management procedures in delivering service.
  • Maintain validity and update of Telecom service list and user list on Telecom record center for each service.
  • Provide end users with “how to” guidance or a short procedure as part of service quality improvement under Telecom Lead supervision.
  • Under Telecom staff acknowledgment, collaboratively work with other section among IT&T in delivering the services to the end user.
  • Proactively check and verify any service deviation or faulty and propose necessary corrective action and improvement to Telecom staff.
  • All services should be under supervision and controlled by Telecom staff to ensure work load balance and effectiveness in achieving Telecom services the highest reliability and availability.
  • Proactively routine physical check of Telecommunication’s devices outdoor and indoor ensuring good condition of equipment, bracket and other support also to re-identify devices asset assignations (user name and tag number)
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Telecom Technician • Qatar