A high-end restaurant locatedin Doha, Qatar, renowned for its fine dining experience and exceptional service offering a unique blend of French and Arabic cuisine is seeking a polished, professional Hostess to join their prestigious team. The ideal candidate will possess excellent customer service skills, a welcoming demeanor, and the ability to manage guest reservations and seating arrangements. As a Hostess, you will be the first point of contact for guests, creating a memorable first impression in a luxurious and refined dining environment. A Russian-speaking ability is required for this role to cater for our diverse clientele.
Key Responsibilities :
- Greet guests warmly upon arrival and escort them to their designated tables, ensuring a seamless dining experience from the moment they walk in.
- Manage reservations and coordinate guest seating efficiently, maximizing the flow of the restaurant while maintaining a high level of service.
- Answer phones, respond to guest inquiries, and take reservations, ensuring all requests are handled professionally.
- Provide information about the restaurant’s menu, special offers, and services to guests.
- Maintain an organized and clean host station and dining area.
- Assist with managing wait lists during peak times and ensure guests are comfortable while they wait.
- Collaborate with the waitstaff and management team to ensure smooth communication and service flow.
- Handle guest complaints or concerns with tact and professionalism, ensuring guest satisfaction.
- Monitor the restaurant's ambiance and atmosphere, ensuring it aligns with the restaurant's high standards.
- Assist with various tasks as needed to support the overall operations of the restaurant.