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Veteran Resource Coordinator

Veteran Resource Coordinator

Volunteers of America ColoradoVeteran Service Center
منذ أكثر من 30 يومًا
الوصف الوظيفي

Description

WHAT MAKES VOA SPECIAL

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

  • The Veteran Resource Coordinator at the Bill Daniels Veteran Services Center is directly responsible for the

management of the front desk and lobby area, the service provision for guests in the building, assisting the

participants with accessing needed items and food. Service modalities include Trauma Informed Care, Harm

Reduction, Motivational Interviewing and Crises De-escalation. Job duties include supporting and coordinating with

other front desk staff members in the delivery of appropriate support services for participants experiencing

homelessness, maintaining the safety and wellbeing of all participants, maintaining the cleanliness of the facility,

helps plan and host special events, and ensures program accountability, professional interaction / communication

between VOA staff, clients, volunteers, third party entities, and collaborators and maintaining client files and

program data entry / maintenance. Further, the Veteran Resource Coordinator will develop expertise on Veteran

services and other specialty areas including housing, employment, legal services, benefits, or others as indicated by

the needs of the program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensures that the participant’s voice is heard, and when appropriate the resident’s ideas play a prominent

    • role in programming.

  • Responsible for possessing an in-depth knowledge regarding program requirements, including support

    • services, and field-relevant best practices.

  • Demonstrates knowledge of participant-specific resources, a passion for serving the population and

    • people experiencing homelessness, and the ability to contribute to the program-wide objectives of a

    diverse and dynamic team.

  • Clearly documents all interactions. Ensures timely reporting within data entry systems. Develops

    • specialized knowledge related to service delivery database systems within the organization.

  • Performs duties in a professional manner by maintaining the confidentiality of all information and by

    • participating effectively within and across teams.

  • Maintains physical and emotional safety of all participants in the facility. Manages the milieu and

    • addresses any conflict immediately to de-escalate. Will contact emergency personnel as necessary

  • Maintains front desk duties that include but are not limited will accurately and adequately complete any

    • reports or documentation required.

  • Supports team members by serving as a resource for analyzing and solving problems and staying abreast

    • of current issues and theories within the field.

  • Oversees and participates in general house maintenance such as supplying personal items, conducting

    • building walk-through, enforcing rules, etc.

  • Serves as coordinator for special projects as assigned.
  • Regulates, receives, and ensures proper handling of donations; orders and keeps track of Veteran Services

    • Center inventory / resources.

  • Interacts courteously and professionally with Veteran Services Center clients, donors, volunteers, and

    • VOA staff and resolves conflicts when necessary.

  • Helps Denver Daytime Facilities Manager. recruit and train volunteers, develop volunteer job descriptions and supervise volunteers as they perform assigned tasks.
  • Attends regular staff meetings and other meetings as requested by the Denver Daytime Facilities Manager.
  • Performs job responsibilities in accordance with the Social Work Code of Ethics.
  • Performs all other duties as assigned.

    • SUPERVISORY RESPONSIBILITIES

  • There are no supervisory responsibilities for this position.

    • Salary Range : $19.00-$21.00 / hr

    WORKING CONDITIONS AND PHYSICAL REQUIREMENTS .

  • Ability to be single staffed while in the facility while having the responsibility for the safety of up to 50 guests.
  • Ability to move quickly and safely to do perimeter checks, and in cases of an emergency.
  • Must be able to lift up to 50 lbs. 10 to 15 times per day.
  • Must be able to stand and walk for long periods of time.

    • POSITION TYPE AND EXPECTED HOURS OF WORK

  • Full time
  • Monday – Friday 7 : 30am – 4 : 00pm
  • Work hours may vary but are typically regularly scheduled around a 40-hour work week designed to fulfill program objectives with occasional overtime requirements.

    • LOCATION 1247 Santa Fe Drive, Denver, CO 80204

    BENEFITS (depending on eligibility status)

    Vacation Time

    Separate Sick Time

    Paid Holidays

    Floating Holidays

    Personal Days

    Volunteer / Wellness Day

    Tuition Assistance

    Pension Plan

    403b Retirement Plan with Agency Match

    Health, Dental, Vision, Pet Insurances

    Life Insurance

    Accident Insurance

    Employee Assistance / Work Life Balance Program

    Employee Discount Program

    LifeLock with Norton

    Public Service Loan Forgiveness

    إنشاء تنبيه وظيفي لهذا البحث

    Coordinator • Veteran Service Center