Travel Desk Sales Advisor - Multilingual - Qatar

Company :

DESERT GATE TOURISM - QATAR

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group ( www.mtsglobe.com ) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

We are seeking a dynamic and results-driven Experience Advisor (Travel Desk Advisor) to join our Excursions Department. This is a customer-facing, sales-focused role based in the hotel and responsible for selling tours and experiences directly to guests. The role plays a key part in driving revenue through excellent service, persuasive communication, and in-depth product knowledge.

The ideal candidate is multilingual and has an in-depth knowledge of Qatar excursion products, passionate about customer engagement, confident in selling face-to-face, and thrives in a target-driven environment.

This role is subject to commission payments based on sales performance.

Responsibilities :

Sales & Guest Engagement :

• Actively sell tours and excursions to guests, maximizing conversion and revenue.
• Meet and exceed individual and team sales targets.
• Engage directly with guests to provide information about available experiences and encourage bookings.
• Offer support with special guest requests and ensure guest satisfaction throughout the sales process.

Reporting & Communication :

Booking & Financial Coordination :

Education and Professional Qualification :

Experience and Skills :