A Greet customers and help interpret their needs Where necessary seek technical advice from relevant personnel B Ensure customers receive price estimates on all repairs C Respond promptly to telephone queries from customers D Liaise with customers of completion deadlines are unlikely to be met E Liaise with Cashier to ensure due payment received prior to release of vehicle F Ensure Reception area is maintained clean and tidy at all times G Ensure all relevant information is clearly correctly recorded on the Job Card H Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted I Interpret any pertinent warranties and ensure customers are aware of their rights J Ensure customers vehicles are neatly parked in the designated areas K Liaise with Bodyshop Manager to plan future appointments and ensure optimum shop loading L Together with Bodyshop Manager manage customer appointment system M Assist the parts department wherever possible to promote parts sales for repairs and with reducing dead stock levels Perform other duties as assigned by immediate manager
Estimator • Doha, Qatar