Banquet Supervisor
As a Banquet Supervisor, you will be responsible for overseeing the setup, service, and breakdown of various banquet events, ensuring that guests receive top-quality service according to the hotel’s standards. You will lead the banquet service team, coordinate activities from setup to breakdown, and maintain high levels of guest satisfaction.
Responsibilities :
- Oversee and coordinate all banquet event activities from setup to breakdown.
- Lead the banquet service team, assigning tasks and monitoring performance.
- Ensure that tables, linens, service stations, buffet lines, and equipment are properly arranged.
- Communicate effectively with the kitchen, bar, and event planners to ensure seamless service.
- Greet and interact with clients / guests to handle any requests or concerns during the event.
- Monitor food and beverage service, ensuring high levels of guest satisfaction.
- Ensure compliance with health, hygiene, and safety standards.
- Assist in training new banquet staff on service techniques and etiquette.
- Maintain detailed records of inventory, breakages, and post-event feedback.
- Assist with scheduling, timekeeping, and reporting to the Banquet Manager.
Requirements
Requirements :
Diploma or degree in Hospitality, Hotel Management, or a related field.2+ years of experience in banquets or F&B operations (with 1+ year in a supervisory role preferred).Strong leadership and team management abilities.Excellent guest service and communication skills.Knowledge of event setups, service styles, and banquet protocols.Detail-oriented, well-organized, and able to multitask under pressure.Proficiency in MS Office and hotel software (PMS / F&B systems) is a plus.Physically fit – able to stand long hours and assist with setup / tear-down when needed.