HVAC Field Service Technician

About the role

This position is for a Field Technician in Aftermarket and Service, reporting to Service Supervisor. Installs, tests, services, and repairs equipment to conform with company operating specifications and customer requirements. Perform jobs given on daily basis by direct supervisor, carries out work related to maintenance contracts, repairs and some warranty related jobs. Relies on moderate experience and judgment to plan and accomplish assigned tasks as instructed by Service Supervisor

Key Responsibilities :

As a Field Service Technician, you’ll be responsible for :

Receives daily job schedules from concerned Service Supervisor and executes accordingly in a timely manner

Executes and completes the job as per the budgeted man-hour

Use SYCLO device and generate / deliver time confirmations, job cards and EH&S site surveys

Meets assigned SOIP target (revenue, utilization, GM, call back rate, EH&S, and MFA)

Executes assigned jobs

Assists Senior Technicians on jobs as required

Reports escalated problems and spare parts requirements to Supervisor for necessary arrangements

Install spare parts when attended

Attends EH&S trainings and always follow guidelines

Use right tools & PPEs in appropriate way. Inspect and inform Supervisors.

Maintain site house-keeping post work completion

Requirements

We are looking for people who are as a minimum you must have :

Technical Diploma

Minimum 3 years of relevant experience

Proficiency (Speak, Read & Write) in English

Communication skills (Understanding questions and responding correctly)

Customer focus orientated

Analytical thinking skills

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Have peace of mind and body with our health insurance

Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme

Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .