Outside Catering Waitress (Arabic Speaker) - Waldorf Astoria Lusail(
Job Number : HOT0BRYK)
Work Locations
Waldorf Astoria Doha LusailQatar Entertainment CityDohaPlot No. LED-ENT / 01
An Outside Catering Waiter / ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing?
As an Outside Catering Waiter / ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. An Outside Catering Waiter / ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards :
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Ensure mis-en-place is well stocked at all stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Prepare the outside catering set up to meet function specifications
- Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
- Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
- Ensure guest satisfaction throughout the meal service
- Respond to guest requests in a friendly, timely, and efficient manner
- Prepare and replenish foods for hot and cold buffets to include, but not limited to, fruit, juices, cereals, bread, hot food, etc.
- Replenish ice and maintain time and temperature sanitation standards
- Transport food items to and from the kitchen
- Check, maintain and control inventory of food items / beverages
- Restock with inventory and break down the buffet to clean, replace and set for next day
- Perform general cleaning to maintain cleanliness of work area
- Put away food stock and dry goods according to established standards
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Comply with hotel security, fire regulations and all health and safety legislation
EOE / AA / Disabled / Veterans
Schedule
Full-timeBrand : Waldorf Astoria Hotels & Resorts
Bars and Restaurants