Product Manager - Commercial Vehicle | Al-Futtaim Automotive | FAMCO Qatar

Job Requisition ID :   169901

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

As a Product Manager for Commercial Vehicles in Qatar, you will serve as the primary link between the business and fleet clients. This role focuses on managing product requirements, supporting commercial vehicle projects and tenders, ensuring high customer satisfaction, and coordinating with internal and external stakeholders to deliver timely and efficient solutions

What you will do

• Conduct regular meetings with fleet clients to support project needs and address product feedback.
• Respond to technical requests, letters, and emails promptly and effectively.
• Act as the central point of contact for customer communication and issue resolution.
• Coordinate with suppliers, finance, and technical teams to meet project timelines and customer expectations.
• Identify operational improvements that enhance profitability and product performance.
• Address vehicle specification requests efficiently, especially during tenders, to avoid delays or penalties.
• Maintain strong availability and communication standards to respond to client needs at all times.
• Continuously assess and enhance customer satisfaction through active follow-up and engagement

Required skills to be successful

About the team :

You will join the Commercial Vehicles team. The team works closely across departments such as finance, supply chain, and technical services to deliver value-driven solutions and maintain product excellence in the Qatari market

What equips you for the role