Customer Service Executive

CLICKS is a dynamic and rapidly growing company dedicated to providing topnotch tools and services to local businesses in Qatar We are looking for enthusiastic and customeroriented individuals with a good understanding of technology and computer proficiency to join our team as Customer Service Executives This role does not require prior experience but candidates must possess excellent written and verbal communication skills in both English and Arabic Applicants must be currently residing in Qatar Key Responsibilities Provide exceptional customer service through various communication channels phone email chat Handle customer inquiries complaints and feedback with professionalism and efficiency Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their issues are resolved satisfactorily Collaborate with other team members to improve customer service processes and strategies Stay updated with company services and promotions to provide accurate information to customers