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Parts & Supply Chain Director | Volkswagen Group Middle East | Dubai, UAE
VOLKSWAGEN GroupDoha, Catar15 منذ أيام
الوصف الوظيفيTo manage the total Parts & Accessory business operations within the authorised dealer / importer network and contribute and achieve the company’s overall objectives of growth, profitability and excellence in customer service. Manage the relationship with the 3rd party logistics supplier to ensure efficient and effective service levels and profitability. Managing all areas of the parts operations & logistics division including regional parts pricing, Dealer Care Inventory control, Cost of Logistics control, Warehouse, Logistics Partners, Customs, Export / Import Costs and Regulations from Europe and within the GCC. Ensure VWGME remains compliant with each of the market’s complex local laws and customs regulations. Investigate and propose potential cost benefits resulting from synergetic collaborations with other VW Group Brands. Further expansion of the Dealer Consultancy program that focuses on increasing the dealers operational excellence whilst increasing both Dealer & NSC profitability. Management of the VWGME Genuine Engine Oil Program, focusing on maximizing market penetration, increasing customer satisfaction while maximising VWGME’s bottom line profit. Develop business relationships with bodyshop industry stakeholders including Insurance companies, repairers and suppliers to support the VWGME Accident Management strategy. Develop business intelligence tools and digitized reporting solutions that allow the Brand After Sales teams and the Dealer network greater access to parts data with the ability to conduct in-depth analysis. Identify and obtain new & amended market regulatory requirements. Co-ordinate translation and interpretation of market regulatory requirements (if required). Communicate new and amended regulations to Brand AG (market regulatory cluster) and within VWGME. Liaison between Brand AG’s and Authorities in terms of clarification of existing / future regulations. Monthly status report to Brand ETB’s. Updating and publishing the “Legislative Forecasts” list for the Brand ETBs. Compile a report on the region’s regulatory environment twice a year. Actively steer Governmental regulation in favour of the VWGME Brands and other OEM’s represented within the Middle East and Levant Region. Promote VW Group technologies such as electrification ensuring adequate legislation allows for the corresponding infrastructure. Represent Volkswagen Group in regulatory meetings with government bodies. Attendance in bi-yearly homologation meeting with Germany. Alignment meetings with PME and updates to VWGME brands. Bachelor's and Master's Degree in Business, Automotive, Engineering, Intelligence, Technical, Marketing, Business / Administration, Management. Minimum requirement of 10 years’ experience within the parts industry, including knowledge of dealership operations plus 5 years’ experience within the wholesale distributor environment, plus minimum 2 years team management experience. Professional presentation & the ability to communicate at top management level is a prime consideration, together with Team, Parts and Inventory management experience. An additional qualification or Diploma in Business Management or Marketing will be considered advantageous. Ability to conceptualize and manage at a strategic level. Fluency in English (written and spoken).
Parts & Supply Chain Director for Volkswagen Group Middle East within our Group Aftersales Division . Your main goals and objectives will be to : -
- Manage and lead the day-to-day operations of the VWGME Parts Distribution Centre and logistics providers in accordance with company policies and AG set targets.
- Closely monitor and the steer the development of VWGME’s Logistic Cost of Sales in order to maximize After Sales profitability.
- Lead contract negotiations with all key service providers with a focus on maximizing VWGME profitability whilst safeguarding service levels to the Dealer network.
- Implement and drive the VWGME Accident Management strategy focusing on increasing customer retention thus maximizing Dealer / NSC profitability.
- Develop additional parts sales via effective After Sales programs implementation (Trade Parts Strategy, consumables).
- Support the Brand AS Teams with detailed parts analysis on an ad hoc basis to which includes validation of parts related business cases (SOPEX).
- Monitoring, steering and reporting of GCC and Levant market regulatory requirements to both Brand AG’s and VWGME Brand / Group MD’s.
- Ensure that both Brands vehicles technically confirm with the associated localized laws and regulatory requirements.
- Assist the factories with the “4 eye principle” and level 2 sample checks based on our local market requirements. In case of identified non-compliance, we have to inform AG and also dealers to implement sales stops.
MAIN RESPONSIBILITY
KEY COMPETENCIES & QUALIFICATIONS
For you to be successful for this role, you must possess below attributes :
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