Sales Qatar

Job Description

Country : QatarDescription : Receptionist-SalesRoleThe position will include key responsibilities such as : Providing a happy and friendly face when customers arrive at Botany LabInforming customers about the Botany Lab menu of services and the products available on saleMaintaining contact with customers to advise them of schedule or menu changes, specials and other updatesMaking appointments, processing payments and updating contacts within Botany Lab booking systemProviding recommendations for customers based on their requirements and appropriate Botany productsProcessing start of day and end of shift activities per the Botany Lab SOPsPreparing subscription service packages and communicating with driver and customers as requiredAssisting therapists and attendant as needed to prepare for customers and their appointmentsProviding support to Botany Lab supervisor and management through collating information and documents as requestedProviding prompt, courteous and accurate service to all customers at all timesEnsuring the hygiene and cleanliness of Botany Lab and therapy areasEnsuring that all equipment and products are well maintained and in safe conditionsHandling all customer feedback and complaints in accordance with Botany Lab SOPsHaving a complete understanding of Botany Lab SOPs and policies relating to staff behaviour, health, safety and fire preventionReporting incidents, breakages and emergencies as per the relevant Botany Lab SOPsReporting lost and found items as per the Botany Lab SOPAssisting in the training and development of team membersEvaluating operations and procedures and suggesting improvements to Botany Lab managementAssisting team members and Botany Lab management with appropriate task as requested.Create strategic plan to boost sales and increase the volume of regular members / clients. GeneralAll Botany Lab team members are expected to : Attend and contribute to all team meetings and Lab training sessionsProject a positive and motivated attitude at all timesMaintain a professional working manner in interactions with team members, customers and suppliers Have a thorough knowledge of all Botany products, services and facilitiesCarry out any reasonable duties and responsibilities as assigned Personal Team members must arrive on time for their shift, and dressed according to the Botany Employee Handbook dress code guidelines. Team members are not permitted to smoke within 100m (or in sight line) of Botany Lab premises and must adhere to smoking regulations Team members may wear clear or neutral coloured nail polish and jewellery should adhere to the guidelines Hands and nails must be cleaned frequently